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Towards collaborative agent-based knowledge support for time-critical and Business-critical processes
pp. 420-430
Abstrakt
In this paper, we present the Collaborative Agent-based Knowledge Engine approach for supporting mobile workers performing time-critical and/or business-critical tasks within agile projects. By a combination of sophisticated knowledge management and a light-weight workflow model, this approach provides guidance and knowledge as required to perform the individual activities. Moreover, we discuss aspects for maintaining project history, as well as possibilities for integrating tools regarding computer-supported collaborative work already deployed in organizations.
Publication details
Published in:
Dieter Althoff Klaus, Dengel Andreas, Bergmann Ralph, Nick Markus (2005) Professional knowledge management: third biennial conference, wm 2005, Kaiserslautern, Germany, april 10-13, 2005, revised selected papers. Berlin, Springer.
Seiten: 420-430
DOI: 10.1007/11590019_49
Referenz:
Freßmann Andrea, Maximini Rainer, Sauer Thomas (2005) „Towards collaborative agent-based knowledge support for time-critical and Business-critical processes“, In: K. Dieter Althoff, A. Dengel, R. Bergmann & M. Nick (eds.), Professional knowledge management, Berlin, Springer, 420–430.